/* Rosie: Easy Outsource's site guide. */
.chat-widget{width:min(390px,calc(100vw - 32px))}
.chat-toggle{gap:12px;min-height:78px;padding:6px 17px 6px 6px;border:1px solid #c7e2cc;background:#fff;color:#173e28;text-align:left;box-shadow:0 16px 38px rgba(6,37,18,.24)}
.chat-toggle:hover{background:#f2fbf2;transform:translateY(-2px)}
.chat-launcher-avatar{display:block;flex:none;width:66px;height:66px;overflow:hidden;border:2px solid #d1e9d3;border-radius:50%;background:#fff}
.chat-launcher-avatar img,.chat-head>img,.chat-avatar{object-fit:cover;object-position:center 27%}
.chat-launcher-avatar img{width:100%;height:100%;transform:scale(1.32);transform-origin:center 29%}
.chat-launcher-copy{display:grid;gap:3px;min-width:0}.chat-launcher-copy small{color:#288051;font-size:.66rem;font-weight:700;letter-spacing:.16em}.chat-launcher-copy strong{font-size:.97rem;line-height:1.2}
.chat-toggle-arrow{display:grid;place-items:center;width:28px;height:28px;margin-left:8px;border-radius:50%;background:#e1f4e5;color:#217348;font-size:1rem}
.chat-toggle:focus-visible,.chat-close:focus-visible,.chat-actions button:focus-visible,.chat-compose input:focus-visible,.chat-compose button:focus-visible{outline:3px solid #f4cf60;outline-offset:2px}
.chat-panel{margin-bottom:11px;border-color:#c9e3ce;border-radius:22px;background:#fff;box-shadow:0 24px 70px rgba(4,36,17,.32)}
.chat-head{align-items:center;gap:12px;padding:15px 16px;background:#17422b}.chat-head>img{flex:none;width:64px;height:64px;border:2px solid #fff;border-radius:50%;background:#fff;transform:none}.chat-head>div{flex:1;min-width:0}.chat-head small{font-size:.62rem;letter-spacing:.13em}.chat-head strong{margin:3px 0 2px;font-size:1.08rem}.chat-online{display:flex;align-items:center;gap:6px;color:#d3f1da;font-size:.7rem}.chat-online i{width:7px;height:7px;border-radius:50%;background:#76dc91}.chat-close{align-self:center;font-size:1.65rem}
.chat-body{min-height:122px;max-height:245px;overflow:auto;padding:18px;background:#f6faf6;scroll-behavior:smooth}
.chat-message{display:flex;align-items:flex-start;gap:9px}.chat-avatar{flex:none;width:42px;height:42px;border:1px solid #d4e8d7;border-radius:50%;background:#fff}.chat-message-content{min-width:0}.chat-sender{display:block;margin:1px 0 5px;color:#397451;font-size:.7rem;font-weight:700}.chat-bubble{min-height:41px;max-width:270px;margin:0;padding:11px 14px;border:1px solid #dcebdd;border-radius:4px 16px 16px;background:#fff;color:#254431;font-size:.86rem;line-height:1.5;box-shadow:0 4px 12px rgba(32,83,45,.04)}
.chat-typing{display:inline-flex;align-items:center;gap:4px;height:18px}.chat-typing[hidden]{display:none}.chat-typing i{display:block;width:6px;height:6px;border-radius:50%;background:#4d9163;animation:lucy-dot 1s infinite ease-in-out}.chat-typing i:nth-child(2){animation-delay:.15s}.chat-typing i:nth-child(3){animation-delay:.3s}@keyframes lucy-dot{0%,60%,100%{transform:translateY(0);opacity:.55}30%{transform:translateY(-5px);opacity:1}}
.chat-reply{display:grid;gap:8px}.chat-turn{display:grid;gap:7px}.chat-user-message{justify-self:end;max-width:85%;margin:7px 0 0;padding:10px 13px;border-radius:15px 15px 4px 15px;background:#1b7649;color:#fff;font-size:.8rem;line-height:1.5}.chat-answer{justify-self:start;max-width:87%;margin-left:47px;padding:10px 13px;border:1px solid #d6e8d7;border-radius:4px 15px 15px 15px;background:#fff}.chat-answer p{margin:0;padding:0;background:transparent;color:#345440;font-size:.8rem;line-height:1.55}.chat-answer a{display:inline-block;margin-top:8px;color:#167a48;font-size:.8rem;font-weight:700;text-decoration:underline}
.chat-actions{gap:7px;padding:14px 16px 10px;border-top:1px solid #e1ede2;background:#fff}.chat-actions button{min-height:38px;padding:8px 10px;border-color:#cbdfcf;color:#1f5e39;font:600 .76rem Lexend,Arial,sans-serif}.chat-actions button:hover{background:#e9f7ed}
.chat-compose{display:flex;gap:7px;margin:0;padding:4px 16px 13px;background:#fff}.chat-compose input{flex:1;min-width:0;min-height:42px;padding:9px 12px;border:1px solid #cbded0;border-radius:12px;background:#f9fcf9;color:#24442d;font:400 .82rem Lexend,Arial,sans-serif}.chat-compose input::placeholder{color:#78917f}.chat-compose button{flex:none;width:42px;min-height:42px;border:0;border-radius:12px;background:#efc84c;color:#143725;font-size:1.2rem;font-weight:700;cursor:pointer}.chat-compose button:hover{background:#ffda64}
.chat-foot{padding:10px 16px;border-top:1px solid #e4eee5;background:#fbfdfb;color:#718876;font-size:.7rem}
@media(max-width:760px){.chat-panel{display:flex;flex-direction:column;max-height:calc(100dvh - 104px);overflow:hidden}.chat-body{flex:1;min-height:95px;max-height:none}.chat-actions,.chat-compose,.chat-foot,.chat-head{flex:none}}
@media(max-width:520px){.chat-toggle{min-height:70px}.chat-launcher-avatar{width:58px;height:58px}.chat-widget{right:14px;bottom:14px}.chat-actions{padding-top:10px}.chat-actions button{min-height:36px}}
@media(prefers-reduced-motion:reduce){.chat-typing i{animation:none}.chat-body{scroll-behavior:auto}.chat-toggle:hover{transform:none}}

/* One portrait in the open chat; the entry field sits immediately below Rosie's greeting. */
.chat-toggle[hidden]{display:none}
.chat-body{min-height:98px;max-height:260px;padding:18px 18px 8px}
.chat-message{display:block}
.chat-message .chat-bubble{max-width:100%}
.chat-reply{margin-top:8px}
.chat-answer{margin-left:0}
.chat-compose{display:flex;align-items:center;gap:8px;margin:5px 16px 17px;padding:5px 5px 5px 13px;border:1.5px solid #7dbb8b;border-radius:14px;background:#fff;box-shadow:0 7px 22px rgba(26,91,44,.09)}
.chat-compose:focus-within{outline:3px solid #f4cf60;outline-offset:2px}
.chat-prompt-dots{display:inline-flex;flex:none;gap:3px;align-items:center}
.chat-prompt-dots i{width:5px;height:5px;border-radius:50%;background:#4d9163;animation:rosie-dot 1s infinite ease-in-out}
.chat-prompt-dots i:nth-child(2){animation-delay:.15s}
.chat-prompt-dots i:nth-child(3){animation-delay:.3s}
.chat-compose:focus-within .chat-prompt-dots{display:none}
.chat-compose input{flex:1;min-width:0;min-height:43px;padding:8px 2px;border:0;background:#fff;color:#24442d;font:400 .86rem Lexend,Arial,sans-serif}
.chat-compose input:focus-visible{outline:0}
.chat-compose input::placeholder{color:#668272}
.chat-compose button{flex:none;width:43px;min-height:43px;border:0;border-radius:10px;background:#efc84c;color:#143725}
.chat-actions{gap:8px;padding:13px 16px 16px;border-top:1px solid #e1ede2;background:#fff}
.chat-actions button{min-height:44px;padding:9px 10px;font:600 .79rem Lexend,Arial,sans-serif}
.chat-qual-choices{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.chat-qual-choices button{padding:8px 10px;border:1px solid #b9d9c1;border-radius:99px;background:#f1faf3;color:#21613d;font:600 .74rem Lexend,Arial,sans-serif;cursor:pointer}.chat-qual-choices button:hover{background:#e3f5e7}.chat-qual-choices button:disabled{opacity:.55;cursor:default}.chat-qual-choices button:focus-visible{outline:3px solid #efc84c;outline-offset:2px}.chat-answer a+a{margin-left:13px}
@keyframes rosie-dot{0%,60%,100%{transform:translateY(0);opacity:.55}30%{transform:translateY(-5px);opacity:1}}
@media(max-width:760px){.chat-panel{max-height:calc(100dvh - 48px)}.chat-body{flex:1;min-height:95px;max-height:none}.chat-actions,.chat-compose,.chat-head{flex:none}}
@media(prefers-reduced-motion:reduce){.chat-prompt-dots i{animation:none}}

/* A roomy, central typing area and an expandable lead request inside chat. */
.chat-compose{min-height:120px;align-items:stretch;padding:12px;border-color:#7dbb8b}
.chat-compose textarea{flex:1;min-width:0;min-height:92px;max-height:180px;padding:0 3px 25px 0;resize:vertical;border:0;outline:0;background:#fff;color:#24442d;font:400 .86rem/1.5 Lexend,Arial,sans-serif}
.chat-compose textarea::placeholder{color:#668272}
.chat-compose button{align-self:flex-end}
.chat-prompt-dots{align-self:flex-start;margin-top:7px}
.chat-panel.lead-open .chat-body{max-height:min(440px,55vh)}
.chat-lead{margin-top:14px;padding:14px;border:1px solid #b6d9bd;border-radius:13px;background:#fff;color:#244a31}
.chat-lead[hidden],.chat-lead [hidden]{display:none!important}
.chat-lead>strong{display:block;font-size:.9rem}.chat-lead>p{margin:7px 0 12px;font-size:.76rem;line-height:1.55}
.chat-lead-fallback{color:#637e6a}.chat-lead a,.chat-guide-link{color:#177246;font-weight:700;text-decoration:underline}
.chat-lead .chat-guide-link{display:inline-block;margin-top:9px}
.chat-lead iframe,.ai-chat-lead iframe{max-width:100%}
@media(max-width:760px){.chat-panel.lead-open .chat-body{max-height:none}.chat-compose{min-height:90px}.chat-compose textarea{min-height:65px}}

/* The homepage invites a chat without covering the page on arrival. */
.chat-widget--compact{width:max-content;max-width:calc(100vw - 28px)}
.chat-widget--compact.chat-open{width:min(390px,calc(100vw - 32px))}
.chat-widget--compact .chat-toggle{gap:8px;min-height:55px;padding:4px 11px 4px 4px;box-shadow:0 8px 22px rgba(6,37,18,.18)}
.chat-widget--compact .chat-launcher-avatar{width:45px;height:45px}
.chat-widget--compact .chat-launcher-copy{gap:0}
.chat-widget--compact .chat-launcher-copy small{display:none}
.chat-widget--compact .chat-launcher-copy strong{font-size:.78rem}
.chat-widget--compact .chat-toggle-arrow{width:22px;height:22px;margin-left:2px;font-size:.8rem}
@media(max-width:520px){.chat-widget--compact .chat-toggle{min-height:52px}.chat-widget--compact .chat-launcher-avatar{width:43px;height:43px}}