Grow your e-commerce business.
Keep product listings, orders, customer questions, returns, and campaign details moving as sales channels multiply.
Ten quick questions with Rosie. Leave with a practical starting plan.
Global talent · illustrative profileRoles that fit your e-commerce business.
Support the work between a product going live and a customer coming back.
Shopify Admin
Maintain product and storefront details in your Shopify workflow.
Keep the store current ↗02Product Listing & Catalog Management
Organize titles, images, attributes, and listing updates.
Clean up the catalog ↗03Order Processing Specialist
Monitor orders and coordinate exceptions with your team.
Move orders accurately ↗04Returns & Refunds Specialist
Track returns and refunds under your policies.
Handle the after-sale ↗05Customer Service Representative
Answer routine order and product questions across channels.
Respond to customers ↗06Email Marketing & CRM Specialist
Prepare segments, campaigns, and lifecycle follow-up for review.
Bring customers back ↗Let's shape the right role for your business.
Tell us which work needs a dedicated owner in your e-commerce business. We can plan the scope together.
Explore all roles ↗AI can flag exceptions. People protect the customer experience.
A scoped workflow could categorize tickets, draft responses, or identify missing catalog fields. A specialist checks order facts, applies your policies, and handles customer conversations.
- AI prepares one repeatable part of the workflow.
- A person checks accuracy and handles conversations or exceptions.
- Refunds and customer promises follow your policy and approval limits.
AI preparesTicket sorting · catalog checksHuman ownsOrder exceptions · customer repliesYour next hire, step by step.
Planning support for your e-commerce business? Our nine-step article covers the role brief, interviews, equipment, and onboarding, so you know what to prepare before your new hire starts.
Read the hiring articleLet's make a plan together.
Answer ten quick questions about the work, your team, and AI. Rosie will map a practical first step for your e-commerce business.
Hover over Rosie or tap her picture to start · About three minutes
Let's build your plan.
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