Industries / Travel agencies

Grow your travel agency.

Add support for trip research, bookings, itinerary changes, and traveler updates so your advisors can focus on the moments that need their expertise.

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Ten quick questions with Rosie. Leave with a practical starting plan.

Your systems and schedule · You interview and choose · EO coordinates recruiting and payroll
Illustrative portrait of a professionalGlobal talent · illustrative profile
Choose your starting point

Roles that fit your travel agency.

Cover the work around the booking, from first inquiry to post-trip follow-up.

01

Travel Agent

Research options and coordinate itinerary details under your process.

Support trip planning ↗02

Reservations Agent

Handle reservation requests and confirm details with travelers.

Keep bookings moving ↗03

Ticketing & Rebooking Specialist

Coordinate ticketing and rebooking steps under your approvals.

Handle changes carefully ↗04

Customer Service Representative

Respond to routine questions and escalate urgent issues.

Keep travelers informed ↗05

Admin Assistant

Track documents, deadlines, and advisor follow-ups.

Organize the back office ↗06

Digital Marketing Assistant

Prepare destination and offer content for your review.

Stay top of mind ↗
NEED A DIFFERENT MIX?

Let's shape the right role for your business.

Tell us which work needs a dedicated owner in your travel agency. We can plan the scope together.

Explore all roles ↗
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AI solutions + real human talent

AI can prepare options. Advisors own the trip.

A scoped workflow could summarize inquiries, organize itinerary options, or flag missing details. A travel specialist verifies availability, fare rules, and traveler needs before a booking or change.

  • AI prepares one repeatable part of the workflow.
  • A person checks accuracy and handles conversations or exceptions.
  • Live availability, prices, and ticketing rules must be checked in the relevant systems.
Explore AI solutions ↗
Illustrative AI assistant conceptAI preparesInquiry summaries · option drafts
Illustrative portrait of a professionalHuman ownsFare checks · bookings · traveler care
Read before you hire

Your next hire, step by step.

Planning support for your travel agency? Our nine-step article covers the role brief, interviews, equipment, and onboarding, so you know what to prepare before your new hire starts.

Read the hiring article
Your business, your plan

Let's make a plan together.

Answer ten quick questions about the work, your team, and AI. Rosie will map a practical first step for your travel agency.

Hover over Rosie or tap her picture to start · About three minutes